Delivery

Order by 10pm for Next Day Delivery. Choose Evri Express at checkout.

UK Mainland

Free Evri Standard Delivery over £60

Evri Standard 2-3 Working Days* - £4.99

Evri Express - Next Working Day* - £5.99

DPD - Next Working Day** - £8.99 Order by 4pm Monday-Friday (excludes weekends and Bank Holidays).

DHL - Next Working Day*** - £7.99 Order by 6pm Monday-Friday (excludes weekends and Bank Holidays).

Please note: The DPD and DHL Next Day service area for the UK Mainland excludes parts of Northern Scotland, Scottish Highlands, Isle of Man, and Isle of Wight. If your delivery address falls outside this service area, we will automatically choose an alternative delivery service (2-3 days) at no extra cost to you.

Scottish Highlands & Islands & Northern Ireland

Evri Standard up to 3 Working Days* - £7.50

Isle of Man & Isle of Wight

Evri Standard up to 3 Working Days* - £9.50

Guernsey & Jersey

Evri Standard up to 3 Working Days* - £9.99

*Evri 2 hour window & SMS notification.
*DPD 1 hour window, email & SMS notification.
*DHL SMS notification.

Please note, orders placed during our busier periods can take longer to be delivered. For remote regions orders will be sent with courier and may have a slightly longer delivery time than stated above.

We do not make a profit on any delivery charges from the couriers above.

Free standard delivery promotion cannot be combined with any other order or product discount, including voucher codes.

Delivery Help

How can I track my order?

We offer live online tracking for most orders. We'll email you when your order is dispatched or alternatively, you can copy the tracking number provided and input this in your chosen courier's tracking page if you prefer. Please find the links below:

https://www.evri.com/track-a-parcel

https://track.dpd.co.uk/

I've not received my parcel

If your order has not arrived within the delivery timescale please allow a further 48 hours as this can occur during busy periods. Please get back in touch if there has been no further update on tracking after this additional time slot.

My parcel has been returned to sender

In the very unlikely event that your order cannot be delivered, it may be returned to us. Please contact our team to discuss a re-delivery of your order. If you need your order quickly, we recommend placing another order as returning to sender can take some time to return to our warehouse.

My order says it's been delivered but I haven't received it

Please check around your property and with your neighbours in case the parcel has been delivered there or taken in for safe keeping. If you are unable to locate the parcel in the first instance, contact the chosen courier to check where the courier may have delivered the parcel to using the tracking link on your delivery email.

If the parcel is not located, please contact our team where we'd be delighted to assist.